VetsEZ is seeking a Requirements Analyst to join our remote team and support our customer, the Department of Veterans Affairs. The Requirements Analyst will be responsible for understanding the needs of the client/business and translating into requirements for the Medallia solution to be developed. They will additionally be responsible for interfacing with GS 14, 15, and SES level clients to provide functional support throughout a hybrid agile software development lifecycle.
This project supports the development of a department-wide enterprise measurement strategy and the underlying functions to implement it, including capability lifecycle management, configuration, enhancement, data management and O&M support.
Position Responsibilities:
• Work with clients and subject matter experts to define the user experience and product requirements that are technically feasible within the Medallia product suite for the uncovered business need and solution.
• Develop epics, user stories, and acceptance criteria to facilitate the understanding of the functionality to the client and development teams.
• Participate in product demos and provide quality assurance testing to ensure the functionality developed satisfies the business need.
• Work with the Product Owner to support development of a project plan, product strategy, and roadmap based on the understanding of the business needs and pain points.
• Maintain program backlog by engaging with the clients, stakeholders, subject matter experts and business architects.
• Prepare standard reports to update clients and internal team leadership on project status.
• Communicate and coordinate activities between teams, external and internal clients, and contract stakeholders pertaining to team products and product delivery to end‐users.
Required Qualifications:
• 6 - 12 years of work experience and must hold a minimum of a Bachelor’s degree.
• Must be a US Citizen with ability and willingness to acquire a Tier 1 Public Trust clearance with the VA.
• Strong written and verbal communication skills for understanding project needs/requirements and relaying those requirements to external stakeholders.
• Strong organizational skills to maintain and track towards project timelines and milestones, field and prioritize requests from clients and stakeholders, and validate all product specifications are met.
• Ability to quickly adapt and excel in a fast-paced environment.
• Experience working with Microsoft Word, PowerPoint, Excel, Visio, and JIRA.
Preferred Qualifications:
• Experience with gathering requirements for Medallia.
• Medallia Operational Customer Experience Management (OCEM) certification.
• 2+ years of prior consulting experience and 1+ years working in, or with, the Federal Government, ideally with the VA. 1+ years of prior experience in healthcare.
• Master’s degree.
• Experience and aptitude for managing, working and communication with diverse stakeholders, teams and clients face-to-face.
• Prior experience in developing business requirements in an agile environment.
• Familiarity with the System Development Lifecycle (SDLC).
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, or protected veteran status.
Sorry, we are unable to offer sponsorship at this time.